Director of Portfolio Management/Operations

$200,000 - $250,000 yearly
  • The Paulsen Group
  • Santa Monica, CA, USA
  • Aug 27, 2021
Full time LIHTC Developer

Job Description


  • Supervise a team of 5-6 Asset Managers responsible for a portfolio of 50 properties, both in construction and stabilized.
  • Develop, direct, and coordinate the implementation of goals, objectives, policies, procedures, and work standards for the asset management department.
  • Select, train, motivate, and direct department personnel; work with employees on performance issues; implement discipline and termination procedures; respond to staff questions and concerns.
  • Contribute to the overall quality of the department’s performance by developing, reviewing, and implementing policies and procedures to meet leadership’s requirements; continuously monitor and evaluate the efficiency and effectiveness of methods and procedures; assess and monitor the distribution of work, support systems, and internal reporting relationships; identify opportunities for improvement; direct the implementation of change.
  • Supervise the internal processes and back-office operations regarding investor reporting, communications and reporting distribution, preferably on Juniper Square platform.
  • Responsible for the department’s annual budget and the supervision of individual budgets of the properties.
  • Manage and monitor portfolio performance including vacancy and turnover, rent collections debt service and NOI; monitor property and project expense budgets, approve property and project expenditures and propose rent increases.
  • Supervise quarterly, annual and periodic reporting to lenders, investors and regulatory agencies.
  • Monitor capital contributions, loan draws, and replacement reserves for the portfolio.
  • Ensure compliance with contracts and agreements with third parties, including third party property management companies and resident services providers.
  • Monitor appropriate insurance coverage for the properties.
  • Manage and monitor usage of the property management software and all other computer and paper-based systems for the department to ensure that accurate information is maintained. Coordinate with the Controller to identify and implement system upgrades and arrange for training, as



  • BS is required, MBA and/or CPA preferred.
  • 15 years of progressive industry experience required, including 8-10 years of affordable housing asset management, financing, operations, and compliance with LIHTC funded affordable housing.
  • Previous supervisory experience in a growing, dynamic environment required.
  • Yardi, Real Page, and Juniper Square software experience preferred.