Technology Business Analyst

$120,000 - $140,000 yearly
  • The Paulsen Group
  • Remote
  • Feb 06, 2024
Full time LIHTC Syndicator Real Estate

Job Description

Technology Business Analyst

National LIHTC syndicator is searching for talented, ambitious, and self-driven candidates for the Technology Business Analyst role.  Reporting to the Director of Technical Infrastructure, Strategy & Planning, the Business Analyst works within the technology platforms and collaborates with subject matter experts, technical experts, and other partners and stakeholders to understand, clarify, and document processes, business requirements, and technical specifications for technology projects. Participating in traditional Business Analyst tasks (story writing, analysis, review of development work) and as a key liaison between IT and multiple business teams, defining and documenting systems requirements, assessing functional business needs, and providing training and documentation.


·         Assess functional business needs and draft detailed requirements documentation for Salesforce, Box, and other technology solutions as needed

·         Facilitate the formulation and definition of systems scope and objectives for low to moderately complex projects through research, fact-finding and user needs, and understanding of business requirements

·         Work with developers to prepare detailed technical requirements and functional specifications

·         Help support technology adoption through the development of educational content and training

·         Participate in working design sessions and capture detailed business use cases

·         Support and help clarify and/or resolve issues related to technology applications

·         Manage small projects from inception to delivery

·         Support continuous improvement projects within existing platforms

·         Assume additional responsibilities as required



·         Bachelor's Degree or equivalent

·         Salesforce experience and/or certification preferred

·         3+ years of directly related work experience (LIHTC experience preferred)

·         History of collaborating with developers and/or outside vendors on system extensions, customizations, and integrations with third-party applications.

·         Ability to translate customer/business requirements into technical specifications to be used by admins and developers.

·         Ability to set and meet aggressive timelines.

·         Experience working within a team environment and independently.

·         Experience in thinking through problems creatively.

·         Ability to handle multiple projects simultaneously.

·         Ability to anticipate and embrace change; demonstrates willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions.